FAQs

Peepsio is an employee relations case management and workflow platform. By using AI in the appropriate places, peepsio helps HR teams and HR consultants run efficient, compliant and consistent processes that puts employee experience front and centre.

Peepsio streamlines employee relations by giving People Ops full visibility and control over case management. It replaces scattered workflows with collaborative, standards-based processes that guide both teams and employees. 

Peepsio's AI boosts efficiency by offering managers real-time coaching and guidance, while People Ops gain access to summarised data, trends, and objective analysis to make smarter, faster decisions in the context of their organisational policies.

Peepsio has been built for in-house HR teams, particularly those with a astrong employee relations focus. Peepsio is also built for HR consultants who are looking to scale their businesses effectively or stay working as a solopreneur, working less but generating the same revenue. 

Peepsio currently facilitates common employee relations processes in the context of company policy:

• grievances
• disciplinaries
• investigations
• PIPs
• mediation

Peepsio uses AI to support the admin-heavy stages of ER processes, and to coach and guide managers or employees through the common processes they participate in, aiming for better outcomes every time. Think note taking, evidence reviews to unearth insights, summarisation, data-checking and script preparation.

Rather than relying on generic or standalone AI outputs, peepsio dynamically retrieves relevant organisational context including company policy, feeding it into the AI’s response generation. This means responses are context aware, policy consistent and relevant. 

Test out the tool to see the full range of capabilities across workflows. 

We acknowledge that Peepsio will process some of the most sensitive personal data accessible to HR teams. It is for that reason that we take security extremely seriously. Our security measures are growing over time, and include:

• LLM Training: None of the data stored in peepsio is used for training Open AI models, as part our business account agreement.
• Encryption: All data is encrypted both in transit (using TLS 1.2+) and at rest. This ensures that your data remains protected at every stage.
• Access Control: We use secure authentication mechanisms (like key-based SSH) for our systems and enforce strong internal access policies.
• Secure Infrastructure: Our servers are hosted with reputable cloud providers that comply with industry-leading standards for physical and digital security (e.g. ISO 27001, SOC 2, GDPR).
• Data Isolation: Customer data is logically isolated, ensuring that your information is never mixed with other users’ data.

Not yet - but we're working on it!

No. As a platform, peepsio provides more sophisticated capabilities than what you can create through a custom GPT. A custom GPT is best used for individual, discrete tasks as opposed to entire, connected workflows. Peepsio supports workflow visibility and seamless sharing of processes among employees and managers for improved collaboration and efficiency.

Less than 10 minutes! All you need is your company handbook, and you're ready to go!