peepsio

Privacy Policy

At Peepsio, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, platform, and related services (collectively, the “Services”).

By accessing or using Peepsio, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Peepsio is a service provided by Peepsio Limited, a company registered in the United Kingdom. If you have any questions, please contact us at [email protected]

2. What Data We Collect

We collect the following types of data:

a. Personal Data You Provide

  • Name, email address, and contact details
  • Company name and role
  • Login credentials
  • Profile information
  • Support inquiries or feedback

    b. Data Collected Automatically
  • IP address and browser type
  • Device information
  • Cookies and tracking data
  • Usage data (pages visited, features used, etc.)

c. Third-Party Integrations

We do not currently have any third party integrations. However, in the future if you connect Peepsio with third-party tools, we may receive data from those services according to your permissions.

3. How We Use Your Data

We use your data to:

  • Provide and maintain our Services
  • Communicate with you (e.g. product updates, support)
  • Improve and personalize your user experience
  • Monitor usage and ensure platform security
  • Comply with legal obligations
    We do not sell or rent your personal data to third parties.
     
    4. Legal Bases for Processing (EU/UK Users)

    We process your data under the following legal bases:
  • Your consent
  • Performance of a contract
  • Legal compliance
  • Legitimate interests (e.g. improving services, preventing fraud)
     
    5. How We Share Your Data

We may share your data with:

  • Service Providers (e.g. hosting, analytics, support tools) who help us operate the platform
  • Legal Authorities, if required by law or to enforce our legal rights
  • Authorized Team Members within Peepsio with appropriate access controls
  • All third parties are bound by strict confidentiality and data protection obligations.

6. Data Retention

We retain your personal data only for as long as necessary:

  • To fulfill the purposes outlined above
  • To comply with legal and contractual obligations
  • You can request deletion of your data at any time (see Section 9). 

7. Data Security

We apply industry-standard security measures including:

  • LLM Training: None of the data stored in peepsio is used for training Open AI models, as part our business account agreement.
  • Encryption: All data is encrypted both in transit (using TLS 1.2+) and at rest (AES-256). This ensures that your data remains protected at every stage.
  • Access Control: Access to your data is strictly limited to authorized personnel only, based on role and necessity. We use secure authentication mechanisms (like key-based SSH) for our systems and enforce strong internal access policies.
  • Secure Infrastructure: Our servers are hosted with reputable cloud providers that comply with industry-leading standards for physical and digital security (e.g. ISO 27001, SOC 2, GDPR).
  • Data Isolation: Customer data is logically isolated, ensuring that your information is never mixed with other users’ data. 

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access or correct your data
  • Request deletion of your data
  • Withdraw consent
  • Object to or restrict processing
  • Port your data to another service

To exercise these rights, email us at [email protected].
 
9. Cookies

We use cookies and similar technologies to:

  • Enhance user experience
  • Analyze usage patterns
  • Remember preferences

You can manage cookies through your browser settings. See our [Cookie Policy] for more details.

10. International Transfers

If you are based outside the country where our servers are located, your data may be transferred internationally. We ensure appropriate safeguards (e.g. Standard Contractual Clauses) are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be posted here and, where appropriate, notified to you by email.
 
12. Contact Us

If you have any questions or concerns about this policy or your data, please contact:

[email protected]